Quick fixes & how-to guides.
Start with the topic that matches your question. If nothing here covers it, email us — we usually reply within 12 hours.
First-week walkthroughs.
The five-step walkthrough
From "I just signed up" to "I just sent fourteen emails," in about twenty minutes.
Walkthrough →Picking the right mode
Networking vs Opportunities. When to use which. Why your attachment choice matters.
Mode guide →Training your voice
Which emails to paste, what the model learns, and how to revise the profile later.
Voice setup →Plans, credits, and changes.
Plan comparison
Free, Student, Pro. What each one covers and which one fits your recruiting volume.
See plans →Pricing FAQ
Credit-card-free trial, mid-month upgrades, financial-aid policy.
FAQ →Cancel or pause
Anytime, no questions, no callback flow. One email or one click in Setup → Account.
Email support →When something looks wrong.
"My drafts aren't appearing"
Reconnect Gmail/Outlook, check the Drafts folder, retry the draft from Pipeline.
Send guide →"I can't find a contact"
Try lifting the alumni filter, expanding seniority, or importing the contact directly via CSV.
Discover guide →"The agent missed a reply"
Auto-replies and OOO are filtered out on purpose. If a real reply slipped, send us the thread ID.
Agent details →Didn't find what you needed?
Email us and we'll write the missing doc for you.